SAGER & SONS AUTOMOTIVE LLC PRIVACY POLICY

Last Updated: 11/2025

1. INTRODUCTION

Sager & Sons Automotive LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sagerandsonsauto.com, use our digital services, or interact with us online or in person.

By accessing our website, scheduling an appointment, or providing us with information, you agree to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked with you or your household, including:

A. Information You Provide Directly

Contact details (name, phone number, email, address)

Vehicle details (VIN, make, model, year, license plate)

Service information (repair orders, estimates, diagnostic notes)

Payment details (processed securely through third-party providers)

Communications (emails, texts, chats, reviews, or forms submitted)

B. Information Collected Automatically

Device and browser data (IP address, browser type, OS, referral source)

Website analytics (via Google Analytics, GA4, or Meta Pixel)

Cookies and tracking technologies (to improve performance, ads, and retargeting)

C. Information from Third Parties

Financing partners (Sunbit, Snap, Affirm, etc.)

Marketing or referral partners (Google, Meta, Tekmetric, NAPA ProLink, etc.)

Service providers that process data on our behalf (e.g., ShopGenie CRM)

3. HOW WE USE YOUR INFORMATION

We use collected information for purposes such as:

Scheduling and managing appointments or repairs

Processing payments and warranty claims

Sending service reminders, follow-ups, or promotional messages

Improving website experience, performance, and security

Complying with legal obligations and resolving disputes

We do not sell your personal information. We may share limited data with trusted service providers solely to perform services on our behalf.

4. DATA SHARING AND DISCLOSURE

We may share your information with:

Service providers (CRM, web hosting, analytics, payment processors)

Business partners (e.g., NAPA AutoCare, Tekmetric integrations)

Law enforcement or regulators, if required by law or court order

Successors or assigns in connection with mergers or business transfers

We require all partners to safeguard your data according to applicable privacy laws.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and tracking scripts for analytics, advertising, and user experience.
You can disable cookies via your browser settings, but doing so may limit certain site functionality.

6. YOUR RIGHTS

Depending on your location (e.g., California residents under the CCPA/CPRA), you may have rights to:

Request access to or deletion of your data

Opt out of sale or sharing of personal information

Request correction or restriction of use

Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected] or call (208) 761-9406.

7. DATA SECURITY

We implement industry-standard security measures to protect your data, including:

SSL/TLS encryption

Secure servers and firewalls

Limited employee access to sensitive data

Encrypted payment gateways via trusted providers

However, no transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

8. DATA RETENTION

We retain customer and transaction data only as long as necessary to:

Provide ongoing services or warranty support

Comply with tax and legal obligations

Maintain accurate business and service history records

9. CHILDREN’S PRIVACY

Our services are not directed toward children under 13. We do not knowingly collect information from minors. If we become aware of such data, it will be deleted immediately.

10. THIRD-PARTY LINKS

Our website may include links to third-party websites or integrations (e.g., financing applications, review platforms).
We are not responsible for their privacy practices. Review their policies before providing any information.

11. EMAIL AND SMS COMMUNICATIONS

By submitting your contact information, you consent to receive transactional or promotional communications from us.
You may opt out at any time by replying “STOP” to SMS or clicking “unsubscribe” in emails.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

Sager & Sons Automotive LLC
6126 W. Franklin Rd.
Boise, ID 83709
📞 (208) 761-9406